Privacy policy
Last updated 2 November 2026.
Who we are
Fairbill is a trading name of Oliver Tuck Limited, company number 15304467, the controller of the data this policy describes. ICO registration ZC184190. Contact us at support@fairbill.co.uk.
What we hold
- your account: your email address and name, in our database and Amazon Cognito
- your sign-in details, in Amazon Cognito
- your business: its name, your answers about it and each person’s role
- your Stripe connection: the account’s ID, an encrypted token and who connected it
- invitations: the address invited, the business’s name, the inviter’s name and email address, each email sent and whether it was delivered
- addresses that marked one of our emails as spam, so they get no more invitations
- technical records: server logs, which can include IP addresses, and your session, held in your browser
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Signing in with Google
If you sign in with Google, we receive your name, email address and Google account identifier, using only the openid, email and profile permissions. We use them to sign you in and run your account: showing your name and email address to people in your business, including them in invitations you send, and sending you and your business’s owners notices about the account. We don’t sell them or use them for advertising.
Your customers’ data
Fairbill’s Stripe App asks permission to read customer, subscription, invoice, product, price, coupon, Checkout and customer portal data, to receive Stripe’s events and to end a subscription when a customer ends it through Fairbill. Fairbill doesn’t use this data yet. This policy will say how before it does.
Why we use it
To provide the service you asked for, keep it secure and meet our legal duties.
Who receives it
- Amazon Web Services, which hosts Fairbill in London, with its content network and some global services operating elsewhere
- Stripe, when you connect your account
- Google, if you sign in with it
- people in your business, and anyone you invite
- our email provider, when you write to our support address
How long we keep it
- invitations: 90 days after they’re accepted or expire. A cancelled one goes 90 days after the date it would have expired
- server logs: 2 years
- database backups: 35 days
- a delivery event that fails to process, which holds the recipient’s address: 14 days
- addresses that marked one of our emails as spam: we haven’t set an end date yet
- your account and business: while you use Fairbill
Your rights
You can ask to see, correct or delete your data, or object to how we use it, by emailing us. We’ll reply within a month. You can complain to us, or to the Information Commissioner’s Office.